Dream Destinations by Heather & Joe

Privacy Policy

Dream Destinations by Heather & Joe

Last Updated: May 21, 2026

Boensch Travel LLC, a Michigan limited liability company, doing business as Dream Destinations by Heather & Joe ("Agency," "we," "us," or "our"), is committed to protecting the privacy of our clients and website visitors.

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, contact us, or use our travel planning and advisory services.

By using our website or services, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

  • Full legal name
  • Date of birth
  • Email address
  • Phone number
  • Mailing address
  • Passport or government-issued identification details
  • Travel preferences, special requests, and dietary needs
  • Payment-related information (processed through secure third-party systems)
  • Trip inquiry details, travel dates, and destination preferences
  • Communications you send to us via email, phone, text, or contact forms

Information Collected Automatically

When you visit our website, we or our third-party service providers may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on pages
  • Referring website or link
  • General geographic location (city/region level)
  • Cookies and similar tracking technologies

How We Use Your Information

We use personal information to:

  • Provide travel planning, advisory, and booking services
  • Research, quote, book, manage, and support travel arrangements
  • Communicate with you about your travel plans, payments, deadlines, and documents
  • Process payments and verify payment authorization
  • Comply with Supplier requirements for booking travel
  • Respond to inquiries, questions, and service requests
  • Send travel-related updates, reminders, and confirmations
  • Send promotional communications, newsletters, or travel inspiration (where you have opted in or where permitted by applicable law)
  • Improve our website, services, and client experience
  • Comply with legal obligations
  • Protect against fraud, unauthorized transactions, and misuse

How We Share Your Information

We do not sell your personal information. We may share your information with:

Travel Suppliers

Cruise lines, airlines, hotels, resorts, tour operators, excursion providers, transportation companies, travel insurance providers, and other travel-related companies as necessary to book and manage your travel arrangements. Supplier use of your information is governed by their own privacy policies.

Host Agency & Booking Platforms

Our affiliated host agency and booking platforms used to research, quote, and book travel on your behalf.

Payment Processors

Third-party payment processors used to securely handle payment transactions. We do not store full payment card numbers.

Service Providers

Third-party vendors who assist with website hosting, email communications, analytics, customer relationship management, or other business operations, subject to confidentiality obligations.

Legal Requirements

When required by law, regulation, legal process, or government authority, or to protect the rights, safety, or property of the Agency, our clients, or others.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand how visitors use our site.

Types of cookies we may use:

  • Essential cookies: Necessary for the website to function properly
  • Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
  • Preference cookies: Remember your settings and preferences

You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Affiliate Links

Our website may contain affiliate links, including links to Amazon products through the Amazon Associates program. When you click these links and make a purchase, we may earn a small commission at no additional cost to you.

Third-party websites, including Amazon, have their own privacy policies that govern the collection and use of your information when you visit or make purchases on those sites. We encourage you to review their privacy policies.

Data Retention

We retain personal information for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

When personal information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Data Security

We take reasonable measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include using secure communication channels, limiting access to personal information to those who need it to perform their job functions, and working with reputable third-party service providers.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal and contractual obligations
  • Opt out of promotional communications at any time
  • Request information about how your data is used and shared

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Please note that certain information may need to be retained for legal, contractual, or business purposes even if you request deletion.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can take appropriate steps to delete that information.

When booking travel that includes minors, we collect information about minor travelers only as necessary to complete travel arrangements, and that information is shared only with applicable Suppliers for booking purposes.

Third-Party Websites

Our website may contain links to third-party websites, including Supplier websites, social media platforms, affiliate partners, and other external sites. This Privacy Policy applies only to our website and services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Social Media

We maintain social media profiles on platforms including Facebook, Instagram, Pinterest, and TikTok. When you interact with us on social media, your interactions are subject to the privacy policies of those platforms.

We may use information from social media interactions to respond to inquiries, improve our services, or understand our audience, consistent with the settings and permissions of the applicable platform.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically. Continued use of our website or services after changes are posted constitutes your acknowledgment of the updated policy.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Dream Destinations by Heather & Joe
Boensch Travel LLC
Website: https://heatherandjoetravel.com
Email: [email protected]